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Overall I think the service Genetrack Biolabs provided was good, but three weeks was a long time to wait for the results.
The results were emailed to me as a three-page The results letter.
After 30 days, the entire cost of the test is non-refundable.
All refund requests must be accompanied by the Refund Request Form.
A reactivation fee will apply to reactivate your account once it has been inactivated.
If you do not use your testing kit within one year from the purchase date, your account will be closed.
The non-refundable deposit applies once the file has been initiated and scheduling has begun.